Edhardyorigisals Terms of Purchase

These Terms of Purchase (“Terms”) govern your purchase of clothing and related products (the “Products”) from Edhardyorigisals (the “Website,” “we,” “us,” or “our”). By placing an order on the Website, you agree to be bound by these Terms, as well as our Privacy Policy, Refund Policy, and Shipping Policy (all of which are incorporated herein by reference). Please read these Terms carefully before making a purchase—if you do not agree with any part of these Terms, you may not use the Website to place an order.

1. Order Placement and Acceptance

a. Order Submission

When you place an order on the Website, you are making a binding offer to purchase the selected Products at the listed price (in USD, as specified in Section 5). All orders are subject to our acceptance, and we reserve the right to reject or cancel any order for any reason, including but not limited to:

Errors in product pricing or description (e.g., typos, incorrect discounts).
Insufficient inventory to fulfill the order.
Suspected fraudulent activity (e.g., unauthorized payment methods, fake shipping addresses).
Violations of these Terms or our other policies.

b. Order Confirmation

Upon submitting your order, you will receive an automated “Order Confirmation” email acknowledging that we have received your request. This email does not constitute acceptance of your order—we will send a separate “Order Accepted” email once we have verified inventory, confirmed payment, and finalized your order for processing. The contract between you and Edhardyorigisals is formed only when we send the “Order Accepted” email.

c. Order Modifications or Cancellations

If you need to modify or cancel your order, you must contact our customer service team at [email protected] within 24 hours of placing the order. We cannot guarantee modifications or cancellations after this timeframe, as your order may have already entered the processing or shipping stage. If we are unable to accommodate your request, we will notify you via email, and you may refer to our Refund Policy (Section 3) for return options once you receive the Products.

2. Product Information and Availability

a. Product Descriptions

We strive to provide accurate and detailed descriptions of our Products (including size, color, fabric, and care instructions) on the Website. However, we do not warrant that product descriptions, images, or other content on the Website are error-free, complete, or up-to-date. Slight variations in color may occur due to differences in device screen settings, and minor differences in fabric or stitching may exist between individual Products (this is normal for handmade or garment-dyed items).

b. Inventory Availability

Product availability is indicated on the Website (e.g., “In Stock,” “Out of Stock”). We make every effort to maintain accurate inventory records, but occasionally, a Product may be listed as in stock when it is actually unavailable (due to high demand or inventory errors). If this occurs after we have accepted your order, we will notify you via email within 2 business days, cancel the unavailable portion of your order, and issue a full refund for that portion (including any applicable fees) to your original payment method.

3. Shipping and Delivery

a. Order Processing and Shipping Timelines

Processing Time: We process orders within 1–3 business days of sending the “Order Accepted” email (business days exclude weekends and public holidays). Processing includes verifying payment, preparing Products for shipment, and coordinating with our shipping carriers.
Delivery Time: After processing, all orders (regardless of destination) are delivered within 6–12 business days from the date of shipment. This timeline is an estimate and may be extended slightly due to factors beyond our control, such as customs delays (for international orders) or weather-related disruptions. We will notify you via email if we anticipate a significant delay in delivery.

b. Shipping Fees and Carrier

Global Free Shipping: We offer free shipping on all orders worldwide—no minimum order value is required, and no additional shipping fees will be added to your order total at checkout.
Carriers: We work with trusted shipping carriers (e.g., USPS, UPS, DHL) to deliver your order. The specific carrier will be determined based on your destination and the size of your package. You will receive a “Shipment Confirmation” email with a tracking number once your order ships, allowing you to monitor delivery progress via the carrier’s website.

c. Delivery Responsibilities

You are responsible for providing a complete and accurate shipping address (including apartment numbers, suite numbers, or other necessary details) at checkout. We are not liable for delayed, lost, or returned orders due to incorrect or incomplete address information. If a delivery attempt fails (e.g., no one is available to receive the package), the carrier may leave a notice with instructions to rearrange delivery or pick up the package from a local facility. If the package is returned to us due to failed delivery attempts or an undeliverable address, we will contact you to confirm a new shipping address—additional shipping fees will not apply, but you may be required to cover any carrier fees associated with the return.

4. Returns and Refunds

a. Return Eligibility and Timeline

You may return any Product (excluding final sale items, as marked on the product page) for a refund or exchange within 60 days of the delivery date, provided the Product meets the following conditions:

The Product is unworn, unwashed, and in its original condition (no stains, tears, or signs of use).
All original tags, labels, and packaging are intact and attached to the Product.
The Product is not a custom or personalized item (e.g., monogrammed clothing), as these are made to your specific requirements and cannot be resold.

b. Return Process

To initiate a return, contact our customer service team at [email protected] with your order number, the name of the Product(s) you wish to return, and the reason for the return. We will send you a pre-paid return label (for all destinations) and detailed instructions for shipping the Product back to us. You are responsible for ensuring the Product is packaged securely to prevent damage during transit—we recommend using the original packaging if possible.

c. Refund Processing

Once we receive and inspect the returned Product (typically within 3–5 business days of delivery to our warehouse) and confirm it meets the return eligibility criteria, we will process your refund. Refunds are issued to your original payment method and take 5–10 business days to appear in your account (this timeline may vary slightly depending on your bank or payment provider). We will send you a “Refund Confirmed” email once the refund has been initiated. Note that shipping costs are not deducted from refunds (as we offer global free shipping), and final sale items are not eligible for refunds or exchanges.

5. Payment Terms

a. Currency and Payment Methods

All prices on the Website are displayed and charged in United States Dollars (USD). We accept the following payment methods:

Major credit/debit cards (Visa, Mastercard, American Express, Discover).
PayPal.
Apple Pay and Google Pay (for mobile and desktop checkout).

b. Payment Authorization

When you place an order, we will authorize the full order amount on your payment method to ensure sufficient funds are available. This authorization is not a charge—we will only charge your payment method once we have accepted your order and begun processing it. If your order is rejected or canceled, the authorization will be released (this may take 1–3 business days, depending on your payment provider).

c. Fraud Prevention

We take measures to prevent fraudulent transactions to protect both you and our business. We may request additional information (e.g., a copy of your ID, proof of address) to verify your identity or payment method if we suspect fraudulent activity. If we are unable to verify the information or confirm the legitimacy of the order, we may cancel the order and issue a refund (if a charge has already been processed).

6. Limitation of Liability

To the maximum extent permitted by applicable law, Edhardyorigisals shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including but not limited to lost profits, lost data, or damage to reputation) arising out of or related to your purchase of Products, use of the Website, or these Terms. Our total liability to you for any direct damages (e.g., defective Products, canceled orders) shall not exceed the total amount you paid for the affected Products. This limitation of liability applies regardless of the cause of action (whether in contract, tort, negligence, or otherwise).

7. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices, legal requirements, or industry standards. When we make updates, we will post the revised Terms on the Website with a “Last Updated” date at the top. We will also notify you of significant changes (e.g., modifications to return timelines, payment methods, or shipping policies) via email (if you have an account with us) or a pop-up notice on the Website at least 7 days before the changes take effect. Your continued use of the Website to place orders after the effective date of the revised Terms constitutes your acceptance of the changes.

8. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of laws principles. Any dispute, claim, or controversy arising out of or relating to these Terms or your purchase of Products shall first be resolved through good-faith negotiation by contacting our customer service team at [email protected]. If the dispute cannot be resolved through negotiation, either party may submit the dispute to binding arbitration in Los Angeles, California, in accordance with the rules of the American Arbitration Association. Arbitration shall be conducted by a single arbitrator, and the decision of the arbitrator shall be final and binding on both parties.

If you have any questions or concerns about these Terms of Purchase, please contact our customer service team at [email protected]—we are happy to assist you.